We will Refund your paid amount in full if we are unable to dispatch your order for any technical reason at our side. If you cancel your order before shipment, we will initiate refund of your payment deducting the payment gateway charges if there is any. If you cancel your order after shipment, then do not accept the order at the time of delivery so that it can return back to us. After that we will initiate your refund excluding shipping charges and payment gateway charges if any. If your order was eligible for free shipping then also you have to bear the shipping charges in case of cancelation.